Privacy & Cookies Policy

This Privacy & Cookies Policy explains how Perfect Sew (“we”, “us”, “our”) collects, uses, and protects your personal data in accordance with the UK GDPR, the Data Protection Act 2018, and other applicable laws.

1. Who We Are

Perfect Sew is a tailoring, alterations, and dry-cleaning service based in the United Kingdom. We are the data controller responsible for your personal information.

2. Personal Data We Collect

We may collect the following information:

• Contact details (name, email, phone number)
• Service details (alteration requests, dry-cleaning items)
• Payment information (processed securely by third-party providers)
• Website usage data (IP address, browser type, pages visited)

3. How We Use Your Data

We use your information to:

• Provide and manage our services
• Respond to enquiries and customer support requests
• Process bookings, orders, and payments
• Improve our website and customer experience
• Comply with legal obligations

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

• Contract: To provide the services you request.
• Consent: For optional cookies and marketing communications.
• Legitimate Interests: To improve our services and website.
• Legal Obligation: For tax, accounting, and regulatory requirements.

5. How We Share Your Data

We do not sell your personal data. We may share information with:

• Payment processors (e.g., card terminals)
• IT and website hosting providers
• Legal or regulatory authorities when required

6. Cookies

Cookies are small files stored on your device to help the website function and improve your experience. You can accept or decline cookies using the banner on our site.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Help us understand how visitors use our site.

Managing Cookies

You can change your cookie preferences at any time in your browser settings. You may also withdraw consent by selecting “Decline” on our cookie banner.

7. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability

9. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us:

Email: info@perfectsew.co.uk
Phone: +44 208 658 7334

Last updated: 20/02/2026